VRM lookups
Enter a registration and get make, model and MOT history from DVLA and DVSA data in seconds.
01Features
GarageHQ is the AI-native garage management system for UK independents. It takes bookings around the clock, turns vague customer descriptions into ready-to-quote job sheets, and builds your eVHC from a 30-second video. Your service desk stops typing, and your bays stay full.
01Front desk
Most garages miss calls when they’re busiest or closed, and every missed call is a job that goes somewhere else. GarageHQ answers calls, WhatsApps and web enquiries 24/7, checks the vehicle by VRM and leaves a pre-filled job sheet waiting for your team.
When the lines are busy or the doors are shut, the AI picks up. It answers the everyday questions (MOT prices, opening hours, “is my car ready?”), tells callers they’re speaking to an AI assistant, and passes anything tricky to a person.
Customers message the way they already do. The AI replies with your set prices for MOTs, services and common jobs. Anything that needs a technician’s eye goes to the desk with the details already captured.
It checks the VRM against DVLA and MOT history, offers real slots from your workshop calendar, and books the job with the job sheet already filled in.
Confirmations and reminders go out by WhatsApp or SMS, with one-tap rebooking. A cancelled slot goes back on offer instead of leaving a bay empty.
02Workshop
Customers describe symptoms, not faults. GarageHQ turns what they say into technical notes, estimates the labour, tags the urgency and puts the job in the right bay with the right technician.
“Grinding when I brake, worse in the wet” becomes a brake inspection job with likely causes and the checks to run, so the tech isn’t starting from scratch.
GarageHQ suggests labour times for the vehicle and the work. Your service advisor can adjust them before quoting, so estimates stay consistent whoever is on the desk.
Jobs are matched to skills and availability (diagnostics, EV and hybrid, air con, MOT testers) and to the bay with the right ramp and equipment.
Check price and availability with GSF Car Parts and Euro Car Parts from the job sheet, and order without phoning round.
03eVHC
Techs film a quick walkaround or take a few photos, and GarageHQ flags tyre wear, body damage, corrosion and leaks for them to check. The red, amber and green report is priced and ready to send before the car comes off the ramp.
Record on a phone or tablet in the bay. No clipboards, no tick boxes, no retyping notes at the desk.
The AI marks the areas that need attention, and the technician confirms or dismisses each one. Nothing reaches the customer without a qualified sign-off.
Customers see the footage, the photos and the price of each item, then approve or decline from their phone. Approved work drops straight onto the job sheet.
Deferred ambers trigger a reminder at the right time, with the original photo attached, so advisory work gets booked instead of forgotten.
04Essentials
The everyday tools, built in and connected.
Enter a registration and get make, model and MOT history from DVLA and DVSA data in seconds.
Labour, parts, notes, photos and technician time on one record, from booking to collection.
Invoices and payments flow into Xero or QuickBooks. No double entry at month end.
Take card payments on Dojo terminals, or send a Stripe pay-by-link so customers can pay before collection.
Let customers spread the cost of bigger repairs, so “yes” is easier to say.
Automatic SMS, WhatsApp and email reminders, with overdue vehicles listed for a call.
Turn an approved quote into an invoice in one click.
Day, week and month views, with every bay and technician in one place.
05Switching
If you’re on Garagehive, TechMan or Garage Assistant, you already know the problems: setup projects that drag on, calls that go to voicemail, and service advisors keying in everything by hand. GarageHQ starts from a different place.
| GarageHQ | Typical legacy GMS | |
|---|---|---|
| Built on | Purpose-built for UK garages | General business software adapted for garages, such as Dynamics 365 |
| Setup | Cloud onboarding in days, with your data migrated for you | Long implementation projects, often through third-party partners |
| Data entry | AI fills job sheets from calls, messages and video | Advisors type it all in |
| Out of hours | AI receptionist answers 24/7 | Voicemail, and hope they call back |
| eVHC | AI flags defects from a 30-second video | Manual checklists and tick boxes |
We take the data from your current system.
Customers, vehicles and service history, checked before you go live.
We train your team, and you start taking bookings the same week.
See GarageHQ answer a call, triage a job and build an eVHC in a 30-minute demo, using vehicles like the ones in your workshop.
Onboarding in days · We migrate your data for you